> ## Documentation Index
> Fetch the complete documentation index at: https://formhug.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

> Get answers to common questions about FormHug plans, features, fields, embedding, data privacy, and team collaboration.

Browse answers to the most common FormHug questions below, organized by topic. Can't find what you're looking for? [Contact support](/resources/help/contact-support).

## Getting Started

<AccordionGroup>
  <Accordion title="Is FormHug free to use?">
    Yes. FormHug offers a permanent free plan with no credit card required. The free plan includes up to 3,000 submissions per month and access to core features. Paid plans unlock additional capabilities like custom branding, advanced fields, and higher submission limits.
  </Accordion>

  <Accordion title="Do I need to create an account?">
    Yes, you need a free account to create and manage forms. Submitters don't need accounts unless you enable login-required access on your form.
  </Accordion>

  <Accordion title="Can I use FormHug on mobile?">
    Yes. Both the form builder and published forms work on mobile devices. You can build, share, and review submissions from your phone or tablet.
  </Accordion>

  <Accordion title="What types of forms can I build with FormHug?">
    FormHug supports a wide range of use cases including contact forms, lead generation, event registration, surveys, quizzes, booking forms, job applications, and payment forms for donations, tickets, deposits, and product orders. The AI builder (Evan) can generate a first draft from a plain-language prompt in seconds.
  </Accordion>
</AccordionGroup>

## Forms & Fields

<AccordionGroup>
  <Accordion title="How many fields can I add to a form?">
    There's no hard limit on fields. FormHug offers 30+ field types including text, multiple choice, file upload, date, rating, and payment. We recommend keeping forms focused for better completion rates.
  </Accordion>

  <Accordion title="Can I accept file uploads?">
    Yes. Use the File Upload field to accept documents, images, and other files from submitters.
  </Accordion>

  <Accordion title="Can I accept payments?">
    Yes. Connect Stripe and add a payment field to collect donations, deposits, tickets, product orders, paid registrations, or service fees directly inside your forms. Payment fields are available on paid plans. See [Create a Payment Form](/guides/use-cases/payment-form), [Payment Fields](/features/building/fields/payment-fields), and [Stripe](/integrations/stripe).
  </Accordion>

  <Accordion title="Can my team collaborate on forms?">
    Yes. Use the Collaborators feature to invite team members to your account. Collaborators can view and edit forms, review submissions, and manage settings depending on the permissions you assign.
  </Accordion>
</AccordionGroup>

## Sharing & Embedding

<AccordionGroup>
  <Accordion title="Can I embed forms on my website?">
    Yes. FormHug provides both an iframe embed code and a JavaScript embed snippet. Both options are available from the Share panel inside the form builder.
  </Accordion>

  <Accordion title="Can I use my own domain?">
    Custom domains are available on paid plans. Contact support to set up a custom domain for your published forms.
  </Accordion>
</AccordionGroup>

## Data & Privacy

<AccordionGroup>
  <Accordion title="Where is my data stored?">
    Data is stored securely in cloud infrastructure with encryption at rest and in transit.
  </Accordion>

  <Accordion title="Can I export my data?">
    Yes. Export submissions to Excel or CSV at any time from the Submissions view inside your form.
  </Accordion>

  <Accordion title="Is FormHug GDPR compliant?">
    Yes. We provide tools to help you meet GDPR requirements, including data deletion requests and a full privacy policy. See the [GDPR page](/resources/legal/gdpr) for details.
  </Accordion>

  <Accordion title="What happens when I reach my submission limit?">
    When your monthly submission limit is reached, your form stops accepting new responses until the limit resets. You can configure a custom message to show submitters when the form is closed.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Contact Support" icon="headset" href="/resources/help/contact-support">
    Get in touch with the FormHug team
  </Card>

  <Card title="Plans & Billing" icon="credit-card" href="/introduction/plans-pricing">
    Compare free and paid plan limits
  </Card>

  <Card title="Create a Payment Form" icon="credit-card" href="/guides/use-cases/payment-form">
    Learn how payment forms work with products, amounts, discounts, and Stripe
  </Card>
</CardGroup>