> ## Documentation Index
> Fetch the complete documentation index at: https://formhug.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Rating & Ranking Fields

> Collect ratings, rankings, and satisfaction scores

Rating and ranking fields help you measure opinions, preferences, and satisfaction levels.

They are most common in <a href="https://formhug.ai/survey-maker" target="_blank">surveys</a>, customer feedback forms, NPS surveys, and assessment-style forms.

If you're deciding which scale fits your research goal, compare <a href="https://formhug.ai/blog/survey-rating-scales" target="_blank">survey rating scales</a>, <a href="https://formhug.ai/blog/likert-scale-survey-questions" target="_blank">Likert scale survey questions</a>, and <a href="https://formhug.ai/blog/ranking-survey-questions" target="_blank">ranking survey questions</a> before finalizing the field.

## Available Rating Fields

| Field            | Description                   | Best For                  |
| ---------------- | ----------------------------- | ------------------------- |
| **Rating**       | Star-based rating             | Quick satisfaction scores |
| **Ranking**      | Drag-to-reorder options       | Priority ordering         |
| **Grid Rating**  | Rate multiple items in a grid | Comparative ratings       |
| **NPS**          | Net Promoter Score (0-10)     | Customer loyalty          |
| **Likert Scale** | Agreement scale               | Survey questions          |

## Rating (Star Rating)

Collect ratings using a star-based system.

**Settings:**

* Number of stars (1-10)
* Icon style (stars, hearts, etc.)
* Half-star option
* Labels for each level

**Common uses:**

* Product reviews
* Service satisfaction
* Quick feedback

## Ranking

Allow submitters to rank options by dragging to reorder.

**Settings:**

* Add/remove options
* Randomize initial order
* Number of items to rank

**Common uses:**

* Priority ordering
* Preference ranking
* Feature prioritization

## Grid Rating

Collect ratings for multiple items in a grid format.

**Settings:**

* Row items (what to rate)
* Column options (rating scale)
* Required per row

**Example:**

|         | Poor | Fair | Good | Excellent |
| ------- | ---- | ---- | ---- | --------- |
| Service | ○    | ○    | ○    | ●         |
| Quality | ○    | ○    | ●    | ○         |
| Value   | ○    | ●    | ○    | ○         |

**Common uses:**

* Multi-aspect feedback
* Course evaluations
* Product comparisons

## NPS (Net Promoter Score)

Collect NPS scores on a 0-10 scale to measure satisfaction and loyalty.

**Settings:**

* Custom labels for scale ends
* Follow-up question option

**How NPS works:**

* 0-6: Detractors
* 7-8: Passives
* 9-10: Promoters

**Common uses:**

* Customer satisfaction
* Brand loyalty measurement
* Service quality tracking

## Likert Scale

Collect agreement levels using a standardized scale.

**Settings:**

* Scale options (3, 5, or 7 points)
* Custom labels
* Multiple statements

**Example scale:**

* Strongly Disagree
* Disagree
* Neutral
* Agree
* Strongly Agree

**Common uses:**

* Survey questions
* Opinion measurement
* Research studies

## Next Steps

<CardGroup cols={2}>
  <Card title="Advanced Fields" icon="wand-magic-sparkles" href="/features/building/fields/advanced-fields">
    Explore advanced field types
  </Card>

  <Card title="Field Attributes" icon="sliders" href="/features/building/field-attributes">
    Learn about field settings
  </Card>

  <Card title="NPS Survey Best Practices" icon="book-open" href="https://formhug.ai/blog/nps-survey-best-practices" target="_blank">
    Learn how to structure satisfaction questions and follow-ups
  </Card>

  <Card title="Likert Scale Questions" icon="list-checks" href="https://formhug.ai/blog/likert-scale-survey-questions" target="_blank">
    Write agreement-scale questions that stay consistent across the survey
  </Card>

  <Card title="Survey Templates" icon="grid-2" href="https://formhug.ai/templates/use-case/surveys-feedback" target="_blank">
    Start from feedback, NPS, product, and employee survey templates
  </Card>
</CardGroup>