> ## Documentation Index > Fetch the complete documentation index at: https://formhug.ai/docs/llms.txt > Use this file to discover all available pages before exploring further. # Build an Online Survey > How to create an online survey that gets responses — pick the right question types, improve completion rates, and read results automatically. A survey is only as good as its questions. FormHug gives you a full range of question types — the challenge is knowing which to use when, and how to keep people engaged until the end. ## Choose the Right Question Type Matching the field type to your question improves both response quality and analysis: | You want to measure… | Use this field | | -------------------------------- | ---------------------- | | Agreement with a statement | **Likert Scale** | | Overall satisfaction or effort | **NPS** (0–10) | | Quality on a single dimension | **Rating** (1–5 stars) | | Preference order between options | **Ranking** | | One answer from a short list | **Radio Button** | | Multiple answers from a list | **Checkbox** | | Open-ended feedback | **Long Text** | | A specific number (age, budget) | **Number** | For research-style surveys, use Likert Scale consistently across questions — it makes cross-question analysis cleaner. For satisfaction tracking, NPS gives you a single comparable metric you can track over time. For more examples before you write the form, see the guides to survey rating scales, multiple-choice survey questions, and open-ended survey questions. ## Build Your Survey Before adding questions, finish this sentence: "After this survey, I will know \_\_\_." Every question should serve that goal. Cut anything that doesn't. Click **New Form** → use **Create with AI** and describe your survey topic, or start from a Survey template. For a broader product overview, see the AI survey maker. Use the field type guide above. Group related questions on the same page, and use **Page Break** fields to separate sections and reduce visual overwhelm. Go to **Settings** → **Basic Settings**: * **Open** (default): anyone can respond, no account needed * **Login required**: each person submits once, responses are tied to an identity Share via link, embed in a page, or generate a QR code for physical distribution. ## Improve Completion Rates * **Aim for 5–10 questions** for general surveys; under 5 for quick pulse checks * **Make most fields optional** — only require what you truly need to analyze * **Put easy questions first** to build momentum before harder ones * **Enable Save Progress** (Settings → Basic Settings) for longer surveys so people can pause and return ## Read Your Results FormHug automatically generates charts and summaries for choice fields, ratings, and NPS. Go to **Data** → **Reports** for aggregate views without any manual work. For NPS-specific survey structure, scoring, and follow-up ideas, read NPS survey best practices. ## Related Likert Scale, NPS, Rating, and Ranking field details Automatic charts and summary statistics Submission access, save progress, and open/close rules General field selection and layout guidance Customer feedback, NPS, product feedback, and employee survey templates Compare rating, Likert, NPS, and ranking scales before choosing fields Find structured question patterns for cleaner reports