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A survey is only as good as its questions. FormHug gives you a full range of question types — the challenge is knowing which to use when, and how to keep people engaged until the end.

Choose the Right Question Type

Matching the field type to your question improves both response quality and analysis:
You want to measure…Use this field
Agreement with a statementLikert Scale
Overall satisfaction or effortNPS (0–10)
Quality on a single dimensionRating (1–5 stars)
Preference order between optionsRanking
One answer from a short listRadio Button
Multiple answers from a listCheckbox
Open-ended feedbackLong Text
A specific number (age, budget)Number
For research-style surveys, use Likert Scale consistently across questions — it makes cross-question analysis cleaner. For satisfaction tracking, NPS gives you a single comparable metric you can track over time.

Build Your Survey

1

Start with One Clear Goal

Before adding questions, finish this sentence: “After this survey, I will know ___.” Every question should serve that goal. Cut anything that doesn’t.
2

Create the Form

Click New Form → use Create with AI and describe your survey topic, or start from a Survey template.
3

Add Questions

Use the field type guide above. Group related questions on the same page, and use Page Break fields to separate sections and reduce visual overwhelm.
4

Set Submission Access

Go to SettingsBasic Settings:
  • Open (default): anyone can respond, no account needed
  • Login required: each person submits once, responses are tied to an identity
5

Publish and Distribute

Share via link, embed in a page, or generate a QR code for physical distribution.

Improve Completion Rates

  • Aim for 5–10 questions for general surveys; under 5 for quick pulse checks
  • Make most fields optional — only require what you truly need to analyze
  • Put easy questions first to build momentum before harder ones
  • Enable Save Progress (Settings → Basic Settings) for longer surveys so people can pause and return

Read Your Results

FormHug automatically generates charts and summaries for choice fields, ratings, and NPS. Go to DataReports for aggregate views without any manual work.