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Rating and ranking fields help you measure opinions, preferences, and satisfaction levels.

Available Rating Fields

FieldDescriptionBest For
RatingStar-based ratingQuick satisfaction scores
RankingDrag-to-reorder optionsPriority ordering
Grid RatingRate multiple items in a gridComparative ratings
NPSNet Promoter Score (0-10)Customer loyalty
Likert ScaleAgreement scaleSurvey questions

Rating (Star Rating)

Collect ratings using a star-based system. Settings:
  • Number of stars (1-10)
  • Icon style (stars, hearts, etc.)
  • Half-star option
  • Labels for each level
Common uses:
  • Product reviews
  • Service satisfaction
  • Quick feedback

Ranking

Allow submitters to rank options by dragging to reorder. Settings:
  • Add/remove options
  • Randomize initial order
  • Number of items to rank
Common uses:
  • Priority ordering
  • Preference ranking
  • Feature prioritization

Grid Rating

Collect ratings for multiple items in a grid format. Settings:
  • Row items (what to rate)
  • Column options (rating scale)
  • Required per row
Example:
PoorFairGoodExcellent
Service
Quality
Value
Common uses:
  • Multi-aspect feedback
  • Course evaluations
  • Product comparisons

NPS (Net Promoter Score)

Collect NPS scores on a 0-10 scale to measure satisfaction and loyalty. Settings:
  • Custom labels for scale ends
  • Follow-up question option
How NPS works:
  • 0-6: Detractors
  • 7-8: Passives
  • 9-10: Promoters
Common uses:
  • Customer satisfaction
  • Brand loyalty measurement
  • Service quality tracking

Likert Scale

Collect agreement levels using a standardized scale. Settings:
  • Scale options (3, 5, or 7 points)
  • Custom labels
  • Multiple statements
Example scale:
  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree
Common uses:
  • Survey questions
  • Opinion measurement
  • Research studies

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