Available Rating Fields
| Field | Description | Best For |
|---|---|---|
| Rating | Star-based rating | Quick satisfaction scores |
| Ranking | Drag-to-reorder options | Priority ordering |
| Grid Rating | Rate multiple items in a grid | Comparative ratings |
| NPS | Net Promoter Score (0-10) | Customer loyalty |
| Likert Scale | Agreement scale | Survey questions |
Rating (Star Rating)
Collect ratings using a star-based system. Settings:- Number of stars (1-10)
- Icon style (stars, hearts, etc.)
- Half-star option
- Labels for each level
- Product reviews
- Service satisfaction
- Quick feedback
Ranking
Allow submitters to rank options by dragging to reorder. Settings:- Add/remove options
- Randomize initial order
- Number of items to rank
- Priority ordering
- Preference ranking
- Feature prioritization
Grid Rating
Collect ratings for multiple items in a grid format. Settings:- Row items (what to rate)
- Column options (rating scale)
- Required per row
| Poor | Fair | Good | Excellent | |
|---|---|---|---|---|
| Service | ○ | ○ | ○ | ● |
| Quality | ○ | ○ | ● | ○ |
| Value | ○ | ● | ○ | ○ |
- Multi-aspect feedback
- Course evaluations
- Product comparisons
NPS (Net Promoter Score)
Collect NPS scores on a 0-10 scale to measure satisfaction and loyalty. Settings:- Custom labels for scale ends
- Follow-up question option
- 0-6: Detractors
- 7-8: Passives
- 9-10: Promoters
- Customer satisfaction
- Brand loyalty measurement
- Service quality tracking
Likert Scale
Collect agreement levels using a standardized scale. Settings:- Scale options (3, 5, or 7 points)
- Custom labels
- Multiple statements
- Strongly Disagree
- Disagree
- Neutral
- Agree
- Strongly Agree
- Survey questions
- Opinion measurement
- Research studies