Skip to main content
The Slack integration posts FormHug submission updates to a Slack channel or direct message. Use it when your team needs to see new responses quickly without opening the FormHug dashboard. You can choose the Slack workspace, pick a target channel or user, select the trigger events, and customize the message text with FormHug fields.

​
When to Use Slack

Slack is useful when submissions need fast attention, routing, or team discussion.
  • New lead alerts: notify a sales or growth channel when someone submits a demo request, partner inquiry, or waitlist signup.
  • Support and operations intake: send bug reports, account requests, or internal tickets to the team that handles them.
  • Event and booking updates: alert organizers when a registration, RSVP, booking, or cancellation arrives.
  • Payment or order monitoring: notify finance or fulfillment teammates when paid submissions need review.
  • High-priority form responses: route important submissions to a specific teammate by direct message.
  • Team visibility: keep a shared channel updated so teammates can react, assign owners, or follow up from Slack.

​
Before You Start

Make sure you have:
  • A FormHug form that is ready to collect submissions
  • Access to the Slack workspace you want to connect
  • Permission to install or authorize apps in that Slack workspace
  • A target Slack channel or user for the messages
  • A message format that includes the fields your team needs for follow-up
Slack workspace admins may restrict who can install apps or grant app permissions. If authorization is blocked, ask a Slack admin to approve the FormHug app.

​
Connect Slack

Open the form you want to connect, then go to Settings -> Integrations and choose Slack.
1

Start the Slack connection

Click Connect Slack.FormHug Connect Slack dialog showing no Slack workspace connected yet
2

Authorize FormHug in Slack

Slack opens an authorization screen. Choose the workspace, review the requested permissions, then click Allow.Slack authorization screen asking to allow the FormHug app to access Slack
FormHug uses Slack’s OAuth flow to connect your workspace. Slack shows the permissions being granted before you approve the app.

​
Choose a Message Target

After connecting Slack, choose where FormHug should post messages.

​
Send to a Channel

Choose Channel, search for the channel, select it, then click Continue. FormHug Connect Slack target step showing a selected Slack channel Use a channel when multiple teammates should see and discuss new submissions.

​
Send a Direct Message

Choose Direct Message, search for a user, select the recipient, then click Continue. FormHug Connect Slack target step showing direct message recipients Use a direct message when one person owns follow-up, such as an account owner, recruiter, support lead, or event coordinator.
For private channels, make sure FormHug has access to the channel. If a channel is missing from the list, check Slack permissions or authorize the app again with the right access.

​
Configure the Message

Choose which submission events should trigger a Slack message, then write the message text. FormHug Connect Slack configuration step showing trigger events and custom message text

​
Trigger Events

Select one or both events:
EventWhen it sends a Slack message
Submission CreatedA new entry is submitted
Submission UpdatedAn existing entry is edited

​
Message Text

Use Insert Field to add FormHug fields to the Slack message. You can include:
  • Submitter name and contact details
  • Answers that help your team qualify or route the submission
  • Submitted time
  • Submission serial number
  • A link back to the FormHug entry
  • Static text, labels, and formatting your team recognizes
For example: 
New Early Access Signup

Name: Full name
Email: Email
Referral Source: Referral source
Use Case: Use case
Submitted At: Submitted at
Submission #: Serial Number

View Submission: https://formhug.ai/forms/FORM_ID/entries?serial_number=Serial Number
Sent automatically by FormHug
When the message looks right, click Create and connect.

​
Manage the Slack Connection

After setup, the Slack connection appears in My connections on the Integrations page. FormHug My connections panel showing an active Slack connection From this page you can:
ActionHow
Enable or disable messagesToggle the switch
Edit the target or messageClick the pencil icon
View event logsClick the clock icon
Delete the connectionClick the trash icon

​
Check Event Logs

Use the event logs to confirm whether Slack messages were delivered successfully or to troubleshoot failed deliveries. FormHug Slack event logs showing a successful submission created event Each log includes the status, event type, submission number, error message if any, retry count, and time.

​
Check the Slack Message

Submit a test entry after creating the connection. Then open the target Slack channel or direct message and confirm that the message appears. Slack channel showing a FormHug submission notification message The message uses the template you configured, with inserted FormHug fields replaced by the submission values.

​
Limitations

  • The integration sends messages for new events after the connection is created.
  • Changes made in Slack do not update the original FormHug submission.
  • If you rename channels, remove users, or change Slack app permissions, review the connection in FormHug.
  • If a Slack workspace admin removes or restricts the FormHug app, messages may stop until the app is authorized again.
  • Message links back to FormHug require the viewer to have permission to access the form or submission.

​
Troubleshooting

IssueWhat to check
Cannot authorize SlackConfirm you have permission to install apps in the workspace, or ask a Slack admin to approve FormHug
Channel is missingCheck whether the channel is private, archived, or unavailable to the connected Slack user
Messages are not appearingMake sure the Slack connection is enabled, then open the event logs
Wrong fields appear in SlackEdit the message template and replace the inserted fields
Submission link does not openCheck the viewer’s FormHug access and whether the link points to the correct form
For more detail about Slack app authorization and message posting, see Slack’s guides to installing with OAuth and sending messages.

Google Sheets

Sync submissions to a spreadsheet automatically

Notion

Create Notion database pages from form submissions

Webhooks

Push submission data to your own HTTP endpoint

Zapier

Automate workflows across CRM, email, and productivity apps

Submissions

View and manage all entries in FormHug
Last modified on June 24, 2026