Skip to main content

Documentation Index

Fetch the complete documentation index at: https://formhug.ai/docs/llms.txt

Use this file to discover all available pages before exploring further.

Notifications let you send emails automatically when someone submits your form. Connect your Gmail account as the sender — no SMTP setup required — and emails go out from your own address the moment a submission arrives. FormHug Notifications settings page showing an enabled email notification rule and send logs For a step-by-step use case, see how to send emails to form submitters. For appointment and booking workflows, the appointment reminder email templates article gives copy you can adapt inside a notification.

How It Works

Each notification is a rule: when a trigger fires, then send an email to a recipient you choose. The recipient can be your own address, a teammate, or the submitter themselves — using any email field from the form.

Creating a Notification Rule

1

Open Notifications

Go to your form → Settings → Notifications, then click Create notification.
2

Choose a Trigger

Select when the notification should fire: New submission created or Submission updated.
3

Connect Your Gmail Account

In the Sender dropdown, select Connect Gmail. A Google authorization screen will open — click Continue to grant FormHug permission to send email on your behalf. Once authorized, your Gmail address appears as the sender.Sender dropdown showing Connect Gmail and Add SMTP email server optionsGoogle authorization screen requesting permission to send email on behalf of formhug.ai
Gmail is connected at the account level. Once you authorize it, all your forms can use the same Gmail address as sender.
4

Configure the Email

Set the To field to the form field that collects the submitter’s email address. Write a subject and body — use Insert Field to pull in submission data like the submitter’s name, registration details, or any custom field value.Email editor showing Insert Field dropdown with form fields and system fields available for insertion
5

Save and Enable

Click Save and enable. The rule activates immediately — every new submission that matches the trigger will fire the email.Notifications page showing an enabled rule: When new submission created, send email to Email address

Trigger Events

TriggerWhen it fires
New submission createdEach time someone submits the form
Submission updatedWhen a submission is edited after submitting

Inserting Field Values

Use Insert Field in the subject or body to include submission data in each email. FormHug replaces each field reference with the actual submitted value at send time.
InsertExample output
Submitter’s name field”Hi Jane,“
Email subject with name”Jane, your registration is confirmed”
Submission serial number”Reference #0042”
Choice or selection field”Experience level: Intermediate”
Any custom fieldAny value the submitter entered
Both form fields and system fields (serial number, submitter, timestamp) are available.

Send Logs

Every email sent through a notification rule appears in the Send logs section below the notification list. Each entry shows the recipient address, send time, and status. Send logs table showing Status, Type, Recipient, and Sent at columns with a successful email entry Use send logs to confirm delivery or diagnose failed sends.

Gmail vs. SMTP

GmailSMTP
SetupOne-click OAuthServer credentials required
Sender addressYour Gmail addressAny domain
Daily limit~500 emails (personal Gmail)Depends on provider
Best forSmall to mid-size formsHigh-volume or branded sending
Gmail personal accounts can send approximately 500 emails per day. For forms with high submission volume, consider connecting an SMTP server instead.

Send Emails to Submitters

Step-by-step tutorial using an AI workshop signup as an example

Submission Rules

Set capacity limits and control what happens when they’re reached

Collaborators

Invite team members to manage your form

Labels & Messages

Customize form text and button labels

Email Follow-up Guide

Walk through confirmation emails, reminders, personalization, and send logs

Appointment Reminder Emails

Use reminder copy for bookings, consultations, and classes
Last modified on May 7, 2026